| Activity | Agent | Ran At | Severity | Table | Record |
|---|---|---|---|---|---|
| Lakewood HVAC escalation is past its SLA by 4 hours. Owner notified. | Escalation Triage | Nov 6, 2026, 12:52 AM | escalations | Lakewood HVAC down, clinic at 84F | |
| Physical Therapist, Flagstaff has been open 87 days. Nudged Grace Lindqvist; sign-on bonus request is waiting on the COO. | Pipeline Nudge | Nov 5, 2026, 10:02 PM | roles | Physical Therapist, Flagstaff | |
| Credentialing Coordinator open 66 days, one candidate. Suggested widening to remote. | Pipeline Nudge | Nov 5, 2026, 10:02 PM | roles | Credentialing Coordinator | |
| Medicare revalidation for Tucson North and Mesa is due in 27 days and has no owner. | Compliance Keeper | Nov 5, 2026, 9:32 PM | compliance | Medicare revalidation, Tucson North | |
| OSHA 300A posting is 3 days overdue at Flagstaff and Santa Fe. | Compliance Keeper | Nov 5, 2026, 9:32 PM | compliance | OSHA 300A summary posted at every clinic | |
| Waystar auto-renews in 11 days with no decision. Notice window has closed. | Renewals Watch | Nov 5, 2026, 9:02 PM | vendors | Waystar | |
| Summit Staffing renewal in 48 days, undecided. Spend is 2x last year. | Renewals Watch | Nov 5, 2026, 9:02 PM | vendors | Summit Staffing (travel PTs) | |
| Could not re-verify 7 DocuSign-sourced contracts: DocuSign connection has failed for 9 days. | Renewals Watch | Nov 5, 2026, 9:02 PM | connections | DocuSign | |
| New Sev 1 from Slack: Tucson North has no supervising PT Thursday. Routed to Marcus Bell. SLA 24h. | Escalation Triage | Nov 5, 2026, 6:55 PM | escalations | Tucson North has no supervising PT on Thursday's schedule | |
| Clinic Director, Mesa: offer stage for 9 days with no update. Nudged Marcus Bell. | Pipeline Nudge | Nov 4, 2026, 10:02 PM | roles | Clinic Director, Mesa | |
| Blue Ridge credentialing for Santa Fe due in 21 days, in progress, evidence present. | Compliance Keeper | Nov 4, 2026, 9:32 PM | compliance | Blue Ridge credentialing for Santa Fe clinicians | |
| MedRisk Malpractice decision needed within 18 days to stay inside the 45 day notice window. | Renewals Watch | Nov 4, 2026, 9:02 PM | vendors | MedRisk Malpractice | |
| Waystar denial spike classified Sev 2 and routed to Revenue Cycle. | Escalation Triage | Nov 4, 2026, 7:10 PM | escalations | Denial spike from Blue Ridge on modifier 59 claims | |
| Santa Fe clinic ramp ahead of plan. No variance note needed. | Board Prep | Nov 4, 2026, 6:15 PM | initiatives | Santa Fe clinic ramp | |
| FY27 operating margin to 14% moved Green to Red. Margin 11.8% vs 14% plan; travel staffing 62% over. Variance note drafted for the board packet. | Board Prep | Nov 4, 2026, 6:15 PM | initiatives | FY27 operating margin to 14% |
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