Tucson North has no supervising PT on Thursday's schedule
- Severity
- Sev 1
- Clinic
- Tucson North
- Owner
- Marcus Bell
- SLA Due
- Nov 6, 2026, 6:40 PM
Denial spike from Blue Ridge on modifier 59 claims
- Severity
- Sev 2
- Owner
- Janelle Okafor
- SLA Due
- Nov 7, 2026, 7:00 PM
Credentialing lapse for two new hires at Mesa
- Severity
- Sev 3
- Clinic
- Mesa
- Owner
- Ben Osei
- SLA Due
- Nov 11, 2026, 1:00 AM
Lakewood HVAC down, clinic at 84F
- Severity
- Sev 2
- Clinic
- Lakewood
- Owner
- Luis Cardenas
- SLA Due
- Nov 5, 2026, 9:00 PM
Patient complaint escalated to state board, Scottsdale
- Severity
- Sev 2
- Clinic
- Scottsdale
- Owner
- Elena Marsh
- SLA Due
- Nov 10, 2026, 1:00 AM
Front desk turnover, Denver Highlands
- Severity
- Sev 3
- Clinic
- Denver Highlands
- Owner
- Hannah Brightwater
- SLA Due
- Nov 15, 2026, 1:00 AM
Phishing email reached 40 staff mailboxes
- Severity
- Sev 2
- Owner
- Sam Whitcombe
- SLA Due
- Oct 26, 2026, 2:00 AM
WebPT scheduling outage, all Arizona clinics
- Severity
- Sev 1
- Owner
- Sam Whitcombe
- SLA Due
- Oct 29, 2026, 6:00 AM